Design and leadership stories

From startups and spin-outs, to innovations within established organisations. Here's a selection of projects and teams I'm proud to have been a part of.

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UX & Product Design • Research

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Transforming the insurance policy self-service experience

UX & Product Design • Strategy

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Bringing a food innovation spin-out product to market at speed

Strategy • Research • Product Design

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Increasing trust through smoother customer onboarding

UX & Product Design • Strategy

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Leading Design Team and Transformation at RSA

Head of Design & UX

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From Designer to Director at a Growing Agency

Leadership • Design Maturity • Business Strategy

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Building a fairer future for delivery riders

Strategy • Research • Product Design

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Reimagining a B2B lead generation tool for the construction industry

Service Design • Product Design

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Virgin Holidays

A new destination experience driven by compelling content

Design Sprints • Product Design & Strategy

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Canada Life Asset Management

Building lasting relationships with financial advisors through education

Research • Product Design & UX