Pragmatic design, strategy and leadership that balances business + customer needs

Design & leadership for competitive advantage

Design and design teams can make a significant difference to the success of a product or service.
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My leadership approach appreciates the need to maintain a balance of commercial and customer needs.

Design & leadership for competitive advantage

Over fifteen years of design leadership, I've helped develop positive design culture, progress talent, hire at all experience levels and support teams experiencing organisational transitions.

Featured experience

My expertise

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Design Leadership

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Design Strategy + Innovation

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Digital Product Design + UX

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Design Sprints

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Talks, Community + Events

“Tom has a unique blend of experience design, business strategy, thoughtful leadership and commitment to craft. Somehow he does all this and manages to inspire everyone around him to do the same.”

“His approach is super collaborative – he’s a true pro at guiding and encouraging others to do their best work. It was a fantastic experience and I’d jump at the chance to work with Tom again. If you’re considering hiring him yourself, don’t think twice.”

“Thomas is great, and working alongside him at Bell Systems was were I learnt most of my core skills. Tom was always passionate about his work and this radiated throughout the team and his leadership skills.”

“I worked with Tom when he was the Head of Design at Makemedia. In that time learnt more from him than I could imagine. His workshop and client-facing skills are second to none; confidently leading stakeholders and their business models through the UX process.”

“Every time we have worked together it has been an immense pleasure to do so. Not least because of his attention to detail, but also because of how effectively he can manage and run design teams, making them feel motivated and empowered to do great work.”

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